Help & Support

Frequently Asked Questions

Quick answers about our services, quotes, timelines, warranty and how we work — everything you need before getting started.

Costs 01 of 10

How much does a loft conversion cost in London?

2 min read Reviewed by SS Trade

Loft conversion costs in London typically range from £35,000 to £75,000+, depending on the type (dormer, hip-to-gable, mansard), size, and finishes. We provide a free, detailed fixed-price quote after an initial site survey.

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Planning 02 of 10

Do I need planning permission for a home extension?

2 min read Reviewed by SS Trade

Many single-storey rear extensions fall under Permitted Development rights and don't require full planning permission. However, this depends on the size, location, and local authority rules. We handle all planning applications as part of our service.

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Timelines 03 of 10

How long does a typical kitchen renovation take?

2 min read Reviewed by SS Trade

A standard kitchen renovation typically takes 3-5 weeks from strip-out to completion. More complex projects involving structural work or extensions may take 6-8 weeks. We provide a detailed timeline before work begins.

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Guarantees 04 of 10

What guarantee do you offer on your work?

2 min read Reviewed by SS Trade

We offer a comprehensive 10-year workmanship guarantee on all our building work. This covers structural defects and any issues arising from the quality of our work. We also ensure all materials used come with manufacturer warranties.

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Costs 05 of 10

Do you provide fixed-price quotes?

2 min read Reviewed by SS Trade

Yes, absolutely. We believe in complete transparency. Once we've surveyed your property and agreed the scope of work, we provide a fixed-price quote. The price we quote is the price you pay — no hidden extras or surprise charges.

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Credentials 06 of 10

Are you insured and certified?

2 min read Reviewed by SS Trade

Yes. We are fully insured with comprehensive public liability insurance and employer's liability insurance. We are also FMB (Federation of Master Builders) registered, Gas Safe registered, and NICEIC approved for electrical work.

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Planning 07 of 10

Can you help with architectural drawings and planning?

2 min read Reviewed by SS Trade

Yes, we work with a network of experienced architects and can manage the entire planning process for you — from initial drawings through to planning applications and building control sign-off.

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General 08 of 10

What areas of London do you cover?

2 min read Reviewed by SS Trade

We cover all London boroughs including North, South, East, West, and Central London. We also take on projects in the greater London area and parts of Surrey, Kent, and Essex on a case-by-case basis.

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General 09 of 10

Do I need to move out during the renovation?

2 min read Reviewed by SS Trade

In most cases, no. We work to minimise disruption and keep your home liveable throughout the project. For larger projects like full house renovations or new builds, we'll discuss this with you during the planning stage.

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General 10 of 10

How do I get started?

2 min read Reviewed by SS Trade

Simply call us on +44 9757 241 561 or fill in our contact form. We'll arrange a free, no-obligation site visit at a time that suits you. After the survey, we'll provide a detailed quote within 48 hours.

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