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The Agreement
Introduction
These Terms and Conditions govern the use of the SS Trade Builders website (sstrade.co.uk) and the provision of our building and renovation services. By using our website or engaging our services, you agree to be bound by these terms. SS Trade UK Ltd is a company registered in England and Wales.
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SS Trade UK Ltd provides building, renovation, and construction services across London and surrounding areas, including loft conversions, home extensions, kitchen renovations, bathroom remodelling, outdoor living spaces, new flooring, and new builds. All services are subject to a written quotation and agreement before work commences. The scope of work will be clearly defined in our project agreement.
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Guarantee
Warranty & Guarantee
We provide a comprehensive 10-year workmanship guarantee on all building work completed by SS Trade Builders. This guarantee covers defects arising from the quality of our workmanship. It does not cover:
- Normal wear and tear of materials and finishes
- Damage caused by third parties, the homeowner, or subsequent alterations
- Materials supplied directly by the client
- Issues arising from pre-existing structural defects not identified during the initial survey
- Damage resulting from misuse, neglect, or failure to maintain the property appropriately
All materials supplied by SS Trade Builders carry their respective manufacturer warranties in addition to our workmanship guarantee.
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Cancellations
Cancellation
Clients may cancel a project before work commences, subject to reimbursement of any costs already incurred by SS Trade Builders, including materials ordered, planning application fees, and professional fees. Cancellation after work has commenced will be subject to payment for all work completed to date and materials already purchased or ordered. A minimum of 14 days' written notice is required for cancellation.
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Liability
Limitation of Liability
SS Trade UK Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services, except where such liability cannot be excluded by law. Our total liability for any claim arising from our services shall not exceed the total value of the project agreement. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
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Jurisdiction
Governing Law
These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales. We encourage clients to contact us directly to resolve any concerns before pursuing legal action.
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For questions about these Terms and Conditions, please contact us through any of the channels below.